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Terms and Conditions

Device Care / Media ManagementKlenz mark

Klenz Terms and Conditions

Effective Date: September 5, 2026

These Terms and Conditions (“Terms”) form a legally binding agreement between you and Kollossol Technologies, LLC, an Iowa limited liability company (“Kollossol,” “we,” “us,” or “our”), governing your purchase, download, installation, access to, and use of the Klenz mobile application (“Klenz” or the “App”).

Klenz is distributed through Google Play. Google permits developers to provide a separate end-user agreement, but that agreement is solely between the developer and the user; Google is not responsible under the developer’s agreement. Google also places responsibility for App support and accurate permission disclosures on the developer. Google Play

PLEASE READ THESE TERMS CAREFULLY. SECTION 19 CONTAINS A BINDING ARBITRATION AGREEMENT, CLASS-ACTION WAIVER, JURY-TRIAL WAIVER, AND A PROCEDURE FOR OPTING OUT. THESE PROVISIONS APPLY ONLY TO ELIGIBLE USERS IN THE UNITED STATES AND ONLY TO THE EXTENT PERMITTED BY LAW.

1. Acceptance of These Terms

By purchasing, downloading, installing, selecting “Accept” or a similar option, accessing, or using Klenz, you agree to these Terms and to the Klenz Privacy Policy.

If you do not agree, do not install or use Klenz. If you have already purchased the App, you may request a refund through Google Play subject to Google Play’s refund policies and applicable law.

If you use Klenz on behalf of another person or an organization, you represent that you have authority to accept these Terms on that person’s or organization’s behalf.

2. Eligibility and Minor Users

You must be at least 13 years old to use Klenz.

Klenz is not directed to children under 13. A person under 13 may not purchase, install, or use the App.

If you are at least 13 but have not reached the age of legal majority where you live, your parent or legal guardian must review and accept these Terms and authorize your use of Klenz. The parent or guardian is responsible for supervising the minor’s use of the App, including any decision to modify or delete Media.

The United States Children’s Online Privacy Protection Act generally applies to online services directed to children under 13 and to certain general-audience services that knowingly collect personal information from children under 13. Federal Trade Commission

3. Description of Klenz

Klenz is a device-focused media utility that allows users to review, navigate, organize, manage, modify, save, and delete supported media stored on or accessible through an authorized device.

For purposes of these Terms, “Media” includes supported:

  • photographs and images;
  • videos;
  • audio files;
  • associated thumbnails, file information, and metadata; and
  • other compatible media files that you authorize Klenz to access.

Klenz is not:

  • a cloud-storage service;
  • a backup or archival service;
  • a file-recovery service;
  • a forensic data-recovery product;
  • a guaranteed secure-erasure utility;
  • a media-hosting or social-networking platform; or
  • a substitute for maintaining independent backups of important files.

Available features may vary depending on your device, Android version, device manufacturer, storage configuration, permissions, file format, media provider, and installed software.

4. Device and Media Permissions

Klenz can access only the Media and device capabilities that you authorize through Android, a system media picker, a file picker, a media provider, or another permission mechanism.

You may decline or revoke permissions through your device settings. Doing so may limit or prevent affected Klenz features from functioning.

Your authorization allows Klenz to perform the requested operation on your device. It does not transfer ownership of your Media to Kollossol and does not give Kollossol a general right to access, review, retain, or use your Media.

Android, your device manufacturer, and the applicable media or storage provider ultimately control how permissions, file access, trash folders, removable storage, and cloud-synchronized files operate. We do not control those systems.

Google Play treats user photographs and videos as personal and sensitive data. Broad photo or video access is permitted only when narrower system-picker access is insufficient for the App’s core functionality, and broad access may require a Play Console declaration. Google Help

5. Local Processing and No Klenz Account

Klenz does not require you to create a Kollossol user account.

Klenz’s core media-management functions are intended to occur locally on your device. Merely allowing Klenz to access or process Media does not cause Kollossol to receive or retain a server copy of that Media.

Because Kollossol does not maintain a copy of your local Media:

1. we cannot view your Media merely because you use Klenz;

2. we cannot restore Media that you modify or delete;

3. we cannot remotely undo a user-directed operation;

4. we cannot retrieve Media from a lost, damaged, reset, or inaccessible device; and

5. we cannot delete copies held by your device manufacturer, cloud-storage provider, backup provider, or another third party.

This does not apply to content that you voluntarily send to Kollossol, such as a screenshot or file attached to a support request. Voluntarily submitted support content is handled as described in the Klenz Privacy Policy.

Google Play, Android, your device manufacturer, and other services may independently process purchase, licensing, diagnostic, security, or device information under their own terms and privacy practices.

6. User-Directed Deletion and Modification

6.1 Klenz Does Not Intentionally Delete Media Without User Direction

Klenz is designed to initiate deletion or removal of Media only in response to an affirmative action taken by the user within the App.

You are responsible for reviewing the Media selected for deletion or modification before confirming the operation.

6.2 Deletion May Be Permanent

A deletion, removal, overwrite, replacement, move, rename, or modification operation may be difficult or impossible to reverse.

Depending on your device and storage provider, a deletion request may:

  • delete the Media immediately;
  • move the Media to a trash or recycle folder;
  • schedule the Media for later permanent deletion;
  • propagate the deletion to synchronized devices or cloud services; or
  • affect only one copy while other copies remain elsewhere.

Kollossol does not control which of these outcomes applies.

6.3 Kollossol Cannot Recover Deleted Media

Kollossol does not retain a backup copy of Media processed locally through Klenz. Therefore, Kollossol cannot recover, restore, reconstruct, or return Media that you delete or irreversibly modify.

Any recovery options available through Android, your device manufacturer, a gallery application, a cloud service, a backup service, or a specialist recovery provider are outside Kollossol’s control.

6.4 No Promise of Secure or Forensic Erasure

The fact that Kollossol cannot recover a deleted file does not mean that every copy, thumbnail, cache, backup, synchronized version, or underlying storage remnant has been securely erased.

Klenz does not promise cryptographic erasure, forensic irrecoverability, or deletion of every copy that may exist on other devices or services.

6.5 Backup Responsibility

You are solely responsible for maintaining appropriate backups before using any bulk-management, deletion, replacement, or modification feature.

You should not use Klenz as the sole repository or sole means of preserving important, irreplaceable, legal, business, sentimental, or evidentiary Media.

6.6 Removing the App

Uninstalling Klenz does not ordinarily delete Media that remains stored on your device or through a third-party storage provider. Media that you previously chose to delete or modify will not be restored merely because you uninstall or reinstall Klenz.

7. Your Media and Your Rights

As between you and Kollossol, you retain all ownership rights you may have in your Media.

You grant Klenz a limited, revocable, nonexclusive permission to access and process Media on your device solely:

  • as necessary to provide the feature you selected;
  • within the permissions you granted; and
  • in accordance with these Terms and the Klenz Privacy Policy.

This permission ends when the requested operation is completed, access is revoked, or the App is removed, except to the extent continued device access is technically necessary for an operation already initiated by you.

Kollossol does not claim ownership of your Media and does not receive a license to advertise with, publish, sell, or independently exploit your Media merely because you use Klenz.

8. Your Responsibilities

You are responsible for:

1. controlling physical and digital access to your device;

2. protecting your Google Play account and device credentials;

3. confirming that you have selected the correct Media before acting;

4. maintaining independent backups;

5. verifying the result of an important operation;

6. complying with laws governing the Media; and

7. obtaining any permission needed to access, modify, delete, copy, or otherwise manage Media belonging to another person.

You represent that you own or are authorized to control the Media on which you direct Klenz to act.

You may not use Klenz to:

  • access, modify, damage, destroy, or delete another person’s files without authorization;
  • violate copyright, trademark, privacy, publicity, confidentiality, contractual, or other rights;
  • facilitate unauthorized surveillance or unlawful access to a device;
  • create, possess, alter, conceal, or distribute illegal content;
  • create or distribute nonconsensual intimate imagery;
  • exploit, endanger, or sexualize a minor;
  • evade lawful preservation obligations, litigation holds, court orders, or regulatory requirements;
  • introduce malware or other harmful code;
  • interfere with Klenz, Android, Google Play, or another system;
  • bypass licensing, payment, security, or permission controls;
  • reverse engineer, decompile, disassemble, or attempt to extract source code, except where applicable law expressly permits it;
  • resell, sublicense, rent, lease, or distribute the App; or
  • use the App in a manner that violates applicable law.

Kollossol does not monitor local Media and is not responsible for determining whether you have the right to control a particular file.

9. License to Use Klenz

Subject to your compliance with these Terms and payment of any applicable purchase price, Kollossol grants you a limited, personal, nonexclusive, nontransferable, nonsublicensable, and revocable license to install and use Klenz in object-code form on compatible Android devices associated with your authorized Google Play use.

The license permits personal use of the App as allowed by Google Play and these Terms. It does not transfer ownership of Klenz or any underlying software or intellectual property.

Except where applicable law prohibits the restriction, you may not:

  • copy or redistribute Klenz;
  • modify or create derivative works from Klenz;
  • remove ownership, copyright, trademark, or attribution notices;
  • use Klenz to develop or benchmark a competing product for publication;
  • make Klenz available as a hosted or service-bureau product; or
  • sell, transfer, or sublicense your license independently of the rights permitted by Google Play.

Rights not expressly granted are reserved by Kollossol and its licensors.

10. Ownership of Klenz

Klenz, including its source code, object code, design, interfaces, graphics, branding, text, organization, documentation, and other components, is owned by or licensed to Kollossol and is protected by applicable intellectual-property laws.

“Klenz,” “Kollossol,” associated logos, and related branding are trademarks or service marks of Kollossol. These Terms do not grant you permission to use those marks except as necessary to identify the App for ordinary personal use.

11. Google Play

Klenz is made available through Google Play. You acknowledge and agree that:

1. these Terms are between you and Kollossol, not Google;

2. Google is not responsible for Klenz or for Kollossol’s obligations under these Terms;

3. your use of Google Play remains subject to Google’s terms, policies, and account requirements;

4. Google or its authorized payment providers may process purchases, taxes, refunds, licensing, downloads, updates, and reinstalls;

5. Kollossol, rather than Google, is responsible for Klenz support and maintenance under these Terms;

6. Google may suspend, remove, limit, or otherwise affect distribution of Klenz under Google Play policies or applicable law; and

7. where these Terms conflict with controlling Google Play requirements concerning Google Play distribution or transactions, the applicable Google Play requirement will control to the extent of the conflict.

Nothing in these Terms grants you rights in Google’s trademarks, services, software, or other property.

12. Purchase, Payment, and Refunds

Klenz is offered as a one-time paid application. Purchasing Klenz does not create a recurring subscription.

The price, currency, taxes, and payment terms presented through Google Play at the time of purchase apply to that transaction.

Payments are processed through Google Play or an authorized payment provider. Kollossol does not receive or store your complete payment-card information through the App.

Refund eligibility is governed by:

  • Google Play’s applicable refund policies;
  • the payment provider’s applicable terms; and
  • any non-waivable rights provided by applicable law.

Deleting Media, uninstalling Klenz, failing to maintain a compatible device, or deciding not to use the App does not independently create a right to a refund.

Google’s current developer agreement permits Google to issue refunds under Google Play refund policies and addresses user reinstall rights while a product remains available, subject to exceptions such as legal takedowns. Google Play

A one-time purchase does not constitute a promise that Klenz will remain compatible with every future device, Android version, storage provider, or file format indefinitely.

13. Support

For Klenz product support, contact:

support.klenz@kollossol.com

For legal notices other than privacy requests, contact:

legal@kollossol.com

For privacy questions and requests, contact:

privacy@kollossol.com

When contacting support, do not send private or sensitive Media unless it is reasonably necessary to explain the issue and you are comfortable providing it to Kollossol. Remove unrelated personal information where practical.

Support may be limited when an issue is caused by a device manufacturer, Android, Google Play, a third-party media provider, cloud synchronization, file corruption, unsupported codecs, removable storage, or another service outside Kollossol’s control.

14. Updates, Compatibility, and Availability

Kollossol may release updates that modify, repair, improve, replace, add, or remove App functionality.

Certain updates may be necessary for security, legal compliance, Google Play compliance, Android compatibility, or continued operation. Continued use may require installation of an available update.

An update may require a new or revised device permission. Klenz will not obtain a newly required Android permission merely through these Terms; the applicable device permission process will still apply.

Kollossol does not guarantee that:

  • every feature will remain unchanged;
  • every file format or codec will remain supported;
  • Klenz will work on every Android device;
  • Klenz will remain available in every country;
  • Google Play will continue distributing the App; or
  • updates or support will be provided for an unlimited period.

We may discontinue future distribution or support of Klenz. Discontinuation will not authorize Kollossol to remotely delete your local Media.

15. Privacy

The Klenz Privacy Policy explains how Kollossol handles information associated with Klenz and is incorporated into these Terms by reference.

Where these Terms and the Privacy Policy address the same subject:

  • the Privacy Policy controls with respect to Kollossol’s collection, use, disclosure, and retention of personal information; and
  • these Terms control with respect to licensing, purchases, user conduct, warranties, liability, and dispute resolution.

Google Play requires developers to complete a Data Safety form even when an app does not collect user data and requires those declarations to accurately include relevant third-party libraries and SDKs. Google Help

16. Third-Party Systems and Services

Klenz may depend on or interact with third-party systems, including:

  • Android;
  • Google Play;
  • device-manufacturer software;
  • system media databases;
  • file and media pickers;
  • gallery applications;
  • cloud-storage or synchronization services;
  • removable storage;
  • audio or video codecs; and
  • backup, trash, or recycle-bin features.

Those systems are not controlled by Kollossol and may be governed by separate terms.

Kollossol is not responsible for:

  • a third party’s collection or handling of information;
  • synchronization that duplicates, restores, modifies, or deletes Media;
  • a provider’s retention of deleted copies;
  • loss of access to a third-party account;
  • changes to Android or third-party APIs;
  • a third party’s decision to discontinue a feature;
  • storage-device failure;
  • file-system corruption; or
  • inaccurate or incomplete information supplied by a third-party media database.

17. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, KLENZ IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

To the fullest extent permitted by law, Kollossol disclaims implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, quiet enjoyment, accuracy, and compatibility.

Kollossol does not warrant that:

  • Klenz will be uninterrupted, error-free, or free from harmful components;
  • every Media file will be displayed, classified, played, saved, modified, or deleted correctly;
  • previews, thumbnails, file counts, metadata, dates, names, or storage information will always be accurate;
  • an operation will be reversible;
  • deleted Media will be recoverable;
  • deleted Media will be forensically irrecoverable;
  • every duplicate or remote copy will be found;
  • Media will not be affected by Android, another application, cloud synchronization, or storage failure;
  • Klenz will meet every archival, evidentiary, legal, business, or security requirement; or
  • Klenz will remain compatible with future devices or software.

You assume the risk associated with directing Klenz to modify or delete Media.

Nothing in these Terms excludes any warranty, remedy, or consumer protection that cannot lawfully be excluded.

18. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KOLLOSSOL AND ITS OWNERS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO KLENZ OR THESE TERMS.

This exclusion includes, without limitation:

  • loss, deletion, alteration, or corruption of Media;
  • loss of sentimental or irreplaceable files;
  • costs of attempted data recovery;
  • loss of business information;
  • loss of profits, revenue, opportunities, goodwill, or use;
  • cloud or synchronization effects;
  • device or storage failure;
  • unauthorized device access; and
  • reliance on incorrect previews, metadata, or file information.

To the fullest extent permitted by law, Kollossol’s total aggregate liability for all claims arising out of or relating to Klenz or these Terms will not exceed the greater of:

1. the amount you actually paid to purchase Klenz; or

2. one hundred United States dollars (US $100).

The limitations apply regardless of the form of action and even if Kollossol was advised that a loss was possible.

These limitations do not apply to the extent liability cannot lawfully be limited, including liability that applicable law requires for fraud, willful misconduct, gross negligence, or personal injury caused by a party’s conduct.

The limitations are an essential basis of the agreement between you and Kollossol and apply even if a limited remedy fails of its essential purpose.

19. Dispute Resolution, Arbitration, and Class-Action Waiver

19.1 Mandatory Individualized Informal Resolution

Before either party begins arbitration or litigation concerning a Dispute, other than an eligible small-claims action or a request for emergency relief necessary to prevent immediate and irreparable harm, the claimant must complete the individualized informal-resolution process in this Section.

A “Dispute” means any claim, controversy, or disagreement arising from or relating to Klenz, your purchase, these Terms, the Privacy Policy, communications between you and Kollossol, or the relationship between you and Kollossol.

The claimant must send a substantially complete, personally signed Notice of Dispute.

Notices to Kollossol must be emailed to:

legal@kollossol.com

The subject line must state:

Klenz Notice of Dispute

The Notice must include:

1. the claimant’s full legal name;

2. the claimant’s email address and mailing address;

3. identification of Klenz as the product involved;

4. the Google Play order or transaction identifier, if available;

5. relevant device and App-version information, if applicable;

6. a detailed description of the facts, dates, and events;

7. the legal basis of the claim, if known;

8. the specific relief requested;

9. a good-faith calculation of any monetary demand;

10. the name and contact information of any attorney or representative; and

11. the claimant’s personal physical or legally recognized electronic signature.

A representative’s signature alone is not sufficient.

Kollossol may acknowledge the Notice and identify material omissions. The claimant will have a reasonable opportunity to cure those omissions. The 60-day resolution period begins when the recipient has received a substantially complete Notice.

The parties will then attempt in good faith to resolve the Dispute individually for at least 60 days.

Either party may request an individualized telephone or video conference. If requested, the claimant must personally participate, even if represented by counsel. Counsel may also participate.

Neither party may commence arbitration or non-exempt litigation until this process is complete. Completion is a condition precedent to arbitration or litigation.

Applicable limitation periods and filing deadlines will be tolled from receipt of a substantially complete Notice until 15 days after the later of:

  • expiration of the 60-day resolution period; or
  • completion of a properly requested individualized conference.

An omnibus, group, template-only, or attorney-signed notice does not satisfy the requirement for an individualized, personally signed Notice unless it contains the required claimant-specific information and signature.

19.2 Binding Arbitration for United States Users

Except for the exclusions below and unless you timely opt out, any unresolved Dispute involving a user residing in the United States will be resolved through binding individual arbitration administered by the American Arbitration Association (“AAA”) under its applicable Consumer Arbitration Rules.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

The arbitrator may award the same individual relief that a court could award, subject to these Terms and applicable law. The arbitrator may not award relief for or against anyone who is not a party to the individual arbitration.

Unless the parties agree otherwise, the proceeding may occur remotely, through written submissions, or in the county where you reside, as allowed by the AAA rules.

Kollossol will pay arbitration fees that the applicable AAA rules or law require Kollossol to pay. Fee-shifting may occur only where authorized by applicable law or where the arbitrator finds that a claim or defense was frivolous or brought for an improper purpose.

The arbitrator will issue a reasoned written decision when required by the applicable rules or requested by a party.

A court, rather than the arbitrator, will decide disputes concerning:

  • whether the informal-resolution condition precedent was completed;
  • whether a valid arbitration opt-out occurred;
  • the validity of the Class-Action Waiver;
  • the application of the Coordinated Claims provisions; and
  • whether a claim must proceed in court because applicable law prohibits arbitration of that claim.

All other questions regarding the interpretation, applicability, or enforceability of the arbitration agreement will be decided by the arbitrator.

If AAA is unavailable or declines to administer an otherwise valid individual arbitration, the parties will attempt to agree on a substitute provider. If they cannot agree, a court may appoint an arbitrator as permitted by the Federal Arbitration Act.

The AAA maintains separate Consumer Arbitration Rules and Mass Arbitration Supplementary Rules. Under its current framework, 25 or more similar consumer demands involving coordinated representation may qualify for its mass-arbitration procedures. American Arbitration Association

19.3 Excluded Proceedings

Either party may:

  • bring an eligible individual action in small-claims court;
  • seek temporary emergency relief necessary to prevent imminent and irreparable harm;
  • report a matter to a governmental or regulatory authority;
  • participate in an investigation or enforcement action conducted by a governmental authority; or
  • pursue a claim that applicable law expressly prohibits from being arbitrated.

A small-claims matter must remain individual. If it is transferred, appealed, or otherwise proceeds outside small-claims court, either party may require arbitration to the extent permitted by law.

19.4 Class-Action and Representative-Action Waiver

Except where you validly opt out or applicable law prohibits the waiver:

YOU AND KOLLOSSOL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, MASS, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE PROCEEDING.

The arbitrator may not consolidate claims of different individuals or preside over a representative proceeding, except for administrative coordination expressly permitted under the AAA Mass Arbitration Supplementary Rules that does not merge the merits of individual claims.

If applicable law prevents waiver or arbitration of a request for public injunctive relief, that request will be decided by a court after completion of arbitration concerning arbitrable individual relief, and the court proceeding may be stayed while arbitration is pending.

19.5 Coordinated Claims and Mass Arbitration

“Coordinated Claims” means 25 or more similar Notices or arbitration demands asserted against the same or related parties within a 180-day period where the claimants are represented or assisted by the same or coordinated counsel or organizations.

For Coordinated Claims:

1. each claimant must separately complete Section 19.1;

2. each Notice must contain claimant-specific facts, relief, and a personal signature;

3. the parties must meet and confer in good faith concerning efficient administration;

4. the AAA Mass Arbitration Supplementary Rules and applicable fee schedule will apply when the AAA determines that their criteria are satisfied;

5. a Process Arbitrator may resolve threshold administrative and procedural issues;

6. administrative coordination will not merge the merits of individual claims or create a class proceeding; and

7. statutes of limitation will remain tolled as provided in Section 19.1 and as otherwise required by the applicable rules or law.

Neither party may use coordinated filing practices to avoid the individualized notice, signature, conference, filing, or fee requirements applicable to each claimant.

19.6 Thirty-Day Right to Opt Out

You may opt out of the arbitration agreement, Class-Action Waiver, and related jury-trial waiver by sending a personally signed notice within 30 days after the date you first accept these Terms.

Your notice must be emailed to:

legal@kollossol.com

The subject line must state:

Klenz Arbitration Opt-Out

The notice must include:

  • your full legal name;
  • the email associated with your Google Play purchase, if available;
  • your Google Play order identifier, if available;
  • a clear statement that you are opting out of the Klenz arbitration agreement; and
  • your personal physical or legally recognized electronic signature.

Opting out will not affect your purchase, access to Klenz, or the remaining provisions of these Terms. The individualized informal-resolution requirement will continue to apply to the extent permitted by law.

An opt-out applies only to the person who properly submitted it.

19.7 Jury-Trial Waiver

For a United States Dispute that is not arbitrated and for which you did not validly opt out, each party waives trial by jury to the fullest extent permitted by law.

This waiver does not apply when applicable law prohibits it or when a valid arbitration opt-out also removes the jury-trial waiver.

19.8 Users Outside the United States

The mandatory arbitration, Class-Action Waiver, and jury-trial waiver in this Section do not apply to a user residing outside the United States unless the user separately agrees and the provisions are lawful and enforceable in the user’s jurisdiction.

The informal-resolution procedure applies to non-U.S. users only to the extent that it does not unlawfully restrict access to courts, regulators, alternative dispute-resolution bodies, or mandatory consumer remedies.

20. Governing Law and Courts

The Federal Arbitration Act governs Section 19.

Except where mandatory law provides otherwise, these Terms and any non-arbitrated Dispute are governed by the laws of the State of Iowa, without regard to conflict-of-laws rules.

Subject to Section 19 and any non-waivable consumer right to proceed elsewhere, the state and federal courts located in or serving Polk County, Iowa will have exclusive jurisdiction over permitted court proceedings.

For consumers outside Iowa, this choice of law and forum does not deprive you of mandatory protections or forums available under the law of your place of residence.

21. Export Controls and Sanctions

Klenz may be subject to United States and other applicable export-control and economic-sanctions laws.

You may not download, export, reexport, transfer, or use Klenz:

  • in violation of applicable export-control or sanctions laws;
  • for a prohibited end use;
  • on behalf of a prohibited end user; or
  • in a destination where applicable law prohibits the transaction.

You represent that your receipt and use of Klenz are lawful and do not require Kollossol or Google to violate applicable export or sanctions restrictions.

Google’s developer agreement expressly requires compliance with applicable United States export-control and sanctions regimes, including restrictions involving destinations, users, and end uses. Google Play

22. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Kollossol and its owners, members, managers, employees, contractors, licensors, and affiliates from third-party claims, damages, judgments, liabilities, penalties, and reasonable legal expenses arising from:

  • your unlawful use of Klenz;
  • your intentional or reckless misuse of Klenz;
  • your unauthorized access to, alteration of, or deletion of another person’s Media;
  • your violation of another person’s intellectual-property, privacy, publicity, confidentiality, or property rights;
  • Media you illegally possess, modify, or distribute; or
  • your material breach of these Terms.

This obligation does not apply to the extent the claim was caused by Kollossol’s gross negligence, willful misconduct, or violation of law.

Nothing in this Section creates an indemnification obligation that applicable consumer law prohibits.

23. Suspension and Termination

Your license terminates automatically if you materially violate these Terms.

Upon termination, you must stop using and uninstall Klenz. Termination of your App license does not give Kollossol access to your device and does not authorize Kollossol to delete your local Media.

Provisions that by their nature should survive termination will survive, including provisions concerning ownership, user responsibility, disclaimers, liability, dispute resolution, indemnification, and miscellaneous terms.

24. Changes to These Terms

Kollossol may update these Terms to reflect changes in Klenz, law, security practices, Google Play requirements, or business operations.

When a change is material, we will provide reasonable notice through the App, the Google Play listing, the Kollossol website, or another appropriate method.

Updated Terms will apply prospectively from their stated effective date. Continued use after the effective date constitutes acceptance where permitted by law.

Material changes to Section 19 will not retroactively alter the treatment of a Dispute for which a substantially complete Notice of Dispute was received before the change became effective. Where a new arbitration term applies, an additional opt-out opportunity will be provided when required by law.

If you do not agree to revised Terms, you must stop using and uninstall Klenz. Refund rights remain governed by Google Play policies and applicable law.

25. General Provisions

25.1 Entire Agreement

These Terms and the Klenz Privacy Policy constitute the entire agreement between you and Kollossol concerning Klenz, except for any additional terms expressly presented for a particular feature.

25.2 Severability

If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted or severed, and the remaining provisions will remain in effect.

Special severability rules in Section 19 apply to the arbitration and class-action provisions.

25.3 No Waiver

A failure to enforce a provision is not a waiver of the right to enforce it later.

25.4 Assignment

You may not assign or transfer these Terms or your App license except as expressly permitted through Google Play.

Kollossol may assign these Terms in connection with a merger, reorganization, financing, sale of assets, transfer of Klenz, or operation of law, subject to applicable consumer and privacy laws.

25.5 Force Majeure

Kollossol is not responsible for delay or failure caused by circumstances beyond its reasonable control, including natural disasters, war, civil disturbance, governmental action, telecommunications failure, platform disruption, cyberattack, labor disruption, or third-party service failure.

25.6 No Agency

These Terms do not create an employment, partnership, joint venture, fiduciary, franchise, or agency relationship between you and Kollossol.

25.7 Headings

Section headings are provided for convenience and do not limit the meaning of the Terms.

26. Contact Information

Kollossol Technologies, LLC

Iowa, United States

Klenz Support: support.klenz@kollossol.com

Privacy: privacy@kollossol.com

Legal Notices: legal@kollossol.com