Strengthlink Terms of Service

Effective Date: September 5, 2026

These Terms of Service (“Terms”) are a legally binding agreement between you and Kollossol Technologies, LLC, an Iowa limited liability company (“Kollossol,” “we,” “us,” or “our”). These Terms govern your purchase, installation, access to, and use of the Strengthlink Android application and its related functionality, support services, and legal pages collectively referred to as the “Service.”

“You” and “your” refer to the individual who purchases, installs, accesses, or uses the Service.

Important Notice

PLEASE READ THESE TERMS CAREFULLY.

SECTION 9 CONTAINS IMPORTANT HEALTH, FITNESS, AND SAFETY DISCLAIMERS. STRENGTHLINK IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL, REHABILITATION, NUTRITIONAL, OR PROFESSIONAL TRAINING ADVICE.

SECTION 16 CONTAINS A MANDATORY INDIVIDUALIZED INFORMAL DISPUTE-RESOLUTION PROCESS. FOR ELIGIBLE UNITED STATES USERS WHO DO NOT TIMELY OPT OUT, SECTION 16 ALSO REQUIRES MOST DISPUTES TO BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT, AND IT INCLUDES A WAIVER OF CLASS, COLLECTIVE, AND REPRESENTATIVE PROCEEDINGS.

You may opt out of the arbitration agreement by following Section 16.6 within 30 days after first accepting these Terms.

1. Acceptance of These Terms

1.1 Affirmative acceptance

These Terms become binding when you complete Strengthlink’s first-run acceptance process by:

1. affirming that you satisfy the eligibility requirements in Section 2;

2. acknowledging the arbitration and class-action notice in Section 16; and

3. selecting the button labeled “Agree and Continue,” or substantially similar language.

Purchasing or downloading Strengthlink does not, by itself, complete the in-app acceptance process. You may not use the Service unless you affirmatively accept these Terms.

1.2 Opportunity to review

The Terms will be made reasonably available through the applicable Google Play listing before purchase and through the Service before acceptance. By accepting, you acknowledge that you had an opportunity to review, save, and understand the Terms.

1.3 Declining the Terms

If you do not agree to these Terms:

• do not access or use the Service;
• select the option to decline or exit the acceptance process;
• uninstall the application; and
• promptly request any available refund through Google Play or contact Strengthlink support.

Refund eligibility is determined under Section 4 and applicable law.

1.4 Continuing compliance

Your continued right to use the Service depends on your compliance with these Terms. If you no longer agree to the applicable Terms, you must discontinue use and uninstall the Service.

2. Eligibility and Geographic Availability

2.1 Adult users only

You may use Strengthlink only if you:

• are at least 18 years old;
• have reached the legal age of majority in your jurisdiction;
• have the legal capacity to enter into a binding agreement; and
• are not prohibited from using the Service under applicable law.

Strengthlink is not directed to, licensed to, or intended for use by minors. A parent or guardian may not accept these Terms on behalf of a minor to authorize the minor’s use of the Service.

2.2 Age affirmation

You must truthfully affirm your age during the first-run acceptance process. We may restrict or terminate access if we reasonably determine that an eligibility affirmation was inaccurate or that the Service is being used by a minor.

2.3 Initial geographic distribution

Strengthlink’s initial public distribution is intended for users in the United States. Kollossol may enable or restrict distribution in particular countries or regions through Google Play.

You may not access, export, re-export, download, or use the Service in violation of applicable law, sanctions, export controls, or territorial restrictions.

2.4 Access outside the United States

These Terms continue to apply if you travel with or otherwise access a lawfully acquired copy of Strengthlink outside the United States. Mandatory local consumer rights and the special provisions for non-U.S. users are addressed in Section 17.

3. Description of the Service

3.1 Fitness logging and informational functionality

Strengthlink is a local-first fitness logging and informational application. Depending on the supported device, application build, and available functionality, Strengthlink may allow you to:

• create and review workouts and training sessions;
• record exercises, sets, repetitions, loads, and perceived exertion;
• record bodyweight, nutrition, sleep, steps, cardio, and other fitness-related information;
• review historical information, trends, calculations, and estimates;
• use nutrition and barcode lookup functions;
• calculate and display the WES exertion metric;
• view anatomical or muscular-group visualizations;
• generate personal summaries or reports; and
• export or share information at your direction.

Features may differ by application version, device compatibility, country, or availability of third-party services.

3.2 Local-first operation

Ordinary use of Strengthlink does not require a Kollossol user account. Most fitness, nutrition, sleep, bodyweight, exercise, and related information entered into the Service is intended to remain in local application storage on your device unless you initiate a function that requires transmission.

Limited network activity may occur for functions such as:

• Google Play purchase or license verification;
• legal acceptance and receipt records;
• nutrition or barcode database searches;
• voluntary food-database contributions;
• security and operational functions;
• customer support; and
• user-directed export or sharing.

The Strengthlink Privacy Policy provides additional information about these data flows.

3.3 No cloud-backup promise

Unless a particular interface expressly states otherwise, the Service does not include a Kollossol-operated cloud backup, cloud synchronization, or data-recovery service.

3.4 Informational nature

The Service is intended to help you record, organize, review, and summarize information. It does not replace your judgment or the independent judgment of a healthcare professional, registered dietitian, qualified coach, rehabilitation professional, or other appropriately qualified person.

4. Purchase, Payment, Entitlement, and Refunds

4.1 One-time paid application

Strengthlink is offered as a paid application through Google Play. The purchase price is a one-time payment for the limited software license described in these Terms. It is not a subscription and does not transfer ownership of Strengthlink or its intellectual property to you.

Google Play may display prices in local currency, apply taxes, process payments, or offer promotional pricing or promotional codes under its own terms and policies.

4.2 No promise of perpetual support

A one-time purchase does not guarantee:

• perpetual operation on every device or Android version;
• permanent availability through Google Play;
• perpetual support, maintenance, or updates;
• retention of every individual feature without modification;
• uninterrupted access to third-party databases or online functions; or
• lifetime operation of Kollossol, Google Play, or any third-party provider.

Your non-waivable consumer rights remain unaffected.

4.3 Purchase and license verification

The Service may verify that you possess a valid Google Play purchase or license entitlement. Verification may involve communication among the Service, Google Play, and a Kollossol-controlled verification service.

You may not falsify, replay, manipulate, bypass, interfere with, or circumvent purchase or license-verification mechanisms.

A refund, reversal, chargeback, cancellation, or determination that a purchase was unauthorized may terminate the associated license and entitlement, subject to applicable law.

4.4 Refunds

Purchases and refund requests are generally processed under Google Play’s applicable refund policies and procedures.

If you decline these Terms before using the Service, you should promptly request a refund through Google Play. You may also contact:

support.strengthlink@kollossol.com

Include your Google Play order identifier when reasonably available. Kollossol may assist with or issue a refund where technically available, appropriate, and permitted by Google Play, but does not guarantee a refund beyond rights provided by Google Play or applicable law.

Nothing in this Section limits a refund, repair, replacement, cancellation, or other remedy that cannot lawfully be limited.

4.5 Promotional access

Promotional codes or complimentary access:

• may be subject to expiration dates or Google Play restrictions;
• have no cash value;
• may not be sold, transferred, or exchanged unless expressly permitted; and
• may be withdrawn if obtained through fraud or misuse.

Promotional access will not be conditioned on providing a review, favorable rating, or other public endorsement.

5. License and Restrictions

5.1 Limited license

Subject to your valid entitlement, acceptance of these Terms, and continuing compliance, Kollossol grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to install and use Strengthlink on supported Android devices associated with your lawful Google Play entitlement.

The license is for your personal use. You may share a report or summary with a coach, healthcare professional, family member, or other recipient for your own personal purposes.

5.2 Reserved rights

Strengthlink is licensed, not sold. Kollossol and its licensors retain all rights not expressly granted under these Terms.

5.3 Prohibited conduct

Except where applicable law expressly permits the activity notwithstanding these restrictions, you may not:

• copy, sell, rent, lease, sublicense, redistribute, or commercially exploit the Service;
• make the Service available as a service bureau, hosted service, or competing product;
• reverse engineer, decompile, disassemble, translate, or attempt to derive source code, proprietary algorithms, data structures, or nonpublic functionality;
• bypass, disable, defeat, or interfere with purchase, entitlement, security, access-control, or acceptance mechanisms;
• scrape, harvest, systematically extract, or bulk-download nutrition records, application content, or other database material;
• use automated systems to overload, probe, test, or interfere with the Service or related infrastructure;
• introduce malware, malicious code, corrupted data, or unauthorized commands;
• impersonate another person or misrepresent your entitlement, identity, age, or authority;
• use the Service to infringe intellectual-property, privacy, publicity, contractual, or other rights;
• use the Service in violation of law or for fraudulent, abusive, deceptive, or harmful purposes;
• remove or alter ownership, copyright, trademark, attribution, or legal notices; or
• assist another person in doing any of the foregoing.

6. User Information, Contributions, and Feedback

6.1 Ownership of your personal records

As between you and Kollossol, you retain your rights in the workout, fitness, nutrition, sleep, bodyweight, notes, and other information you enter into the Service.

Kollossol does not obtain ownership of your personal fitness records merely because you enter or process them through Strengthlink.

6.2 Authorization to process information

You authorize the Service to process information as reasonably necessary to:

• perform the local functions you request;
• generate calculations, visualizations, summaries, or reports;
• complete searches or lookups you initiate;
• export or transmit information at your direction;
• provide requested support;
• verify purchases and legal acceptance; and
• maintain the security and operation of the Service.

For information you voluntarily transmit to Kollossol, you grant Kollossol a non-exclusive, worldwide, royalty-free license to host, reproduce, transmit, process, and use that information only as reasonably necessary for the requested function, support interaction, security purpose, or legal obligation, except as otherwise stated for voluntary contributions below.

6.3 Accuracy and lawful submission

You are responsible for:

• the accuracy and completeness of information you enter;
• correcting information that is inaccurate;
• having authority to submit information concerning another person;
• avoiding unnecessary disclosure of sensitive information through support communications; and
• reviewing outputs produced from your information.

Do not submit another person’s personal or health-related information unless you have a lawful basis and that person’s authorization.

6.4 Voluntary food or database contributions

If the Service allows you to voluntarily submit food, barcode, ingredient, serving-size, nutritional, or related database information to Kollossol, you represent that:

• the submission is accurate to the best of your knowledge;
• you have the right to submit it;
• it does not unlawfully contain personal information;
• it does not infringe another person’s intellectual-property or contractual rights; and
• it does not contain malicious or deceptive content.

For such a voluntary database contribution, you grant Kollossol a non-exclusive, perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free license to reproduce, verify, correct, standardize, adapt, combine, distribute, display, and incorporate the contribution into databases, applications, and services.

This license does not authorize Kollossol to publicly identify you as the contributor unless you separately agree.

6.5 Feedback

If you provide suggestions, ideas, designs, feature requests, corrections, or other feedback, you grant Kollossol a perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free license to use and incorporate that feedback without restriction or compensation.

This does not transfer ownership of your personal fitness records.

7. Local Storage, Data Loss, and Device Security

7.1 Local responsibility

Because Strengthlink is local-first, Kollossol may never receive or possess your locally stored application data. Kollossol may therefore be unable to:

• view it;
• restore it;
• synchronize it;
• correct it;
• export it;
• transfer it to another device;
• recover it after loss; or
• remotely delete it for you.

7.2 Risk of permanent data loss

Locally stored information may be permanently lost if you:

• uninstall Strengthlink;
• clear the application’s storage or data;
• reset, replace, lose, or damage your device;
• experience device, storage, database, or operating-system failure;
• use unsupported modification, migration, backup, or restoration procedures;
• lose access to the relevant device profile; or
• encounter an application defect or incompatible update.

7.3 No backup or recovery guarantee

Strengthlink is not a guaranteed backup or archival service. You are responsible for generating and safely preserving any exports or reports you wish to retain.

Any backup, transfer, or restoration functionality supplied by Android, Google, a device manufacturer, or another third party is governed by that provider. Kollossol does not control or guarantee the completeness, security, retention, or restoration of third-party backups.

7.4 Device safeguards

You are responsible for maintaining reasonable device safeguards, including:

• a secure device lock;
• current operating-system and security updates;
• control over physical access to your device;
• appropriate backup settings;
• caution when installing applications or modifying the device; and
• appropriate protection for exported reports and files.

Use on a rooted, compromised, unsupported, or insecure device may increase the risk of unauthorized access, alteration, or data loss.

8. Third-Party Services and Nutrition Information

8.1 Third-party services

The Service may interact with or depend on third-party products or services, including:

• Google Play;
• Android and device-manufacturer services;
• payment and license-verification systems;
• nutrition or barcode databases;
• network, hosting, and security providers;
• email and customer-support providers; and
• applications or destinations you select for sharing.

Third-party products and services are governed by their own terms, privacy practices, availability, and technical requirements.

8.2 No control over third parties

Kollossol does not control and is not responsible for a third party’s:

• content;
• accuracy;
• availability;
• security;
• data handling;
• continued operation;
• compatibility;
• terms; or
• acts and omissions.

References or links to a third party do not necessarily constitute endorsement.

8.3 Nutrition and barcode information

Nutrition, ingredient, serving-size, allergen, product, and barcode information may originate from users, product labels, manufacturers, public sources, or third-party databases. It may be incomplete, inaccurate, outdated, duplicated, mismatched, or incorrectly formatted.

A barcode result identifies a possible database match. It does not guarantee that the displayed product, serving size, ingredients, nutritional values, or allergen information corresponds to the physical product in your possession.

You must verify important information against current product packaging and other authoritative sources.

8.4 Allergies, intolerances, and medical diets

Do not rely exclusively on Strengthlink to determine whether a food is appropriate for an allergy, intolerance, medical condition, medication interaction, pregnancy, eating disorder, or medically supervised diet.

Consult an appropriately qualified healthcare professional when nutritional decisions may materially affect your health.

8.5 User-directed sharing

When you select another application, service, recipient, or destination for an export or report, you instruct your device and the selected service to transmit the information.

Once information leaves Strengthlink, Kollossol cannot control:

• the recipient’s use or disclosure;
• copies or screenshots;
• forwarding or redistribution;
• retention or deletion;
• security practices; or
• the terms and privacy practices of the selected destination.

9. Health, Fitness, and Safety

9.1 Not a medical device

STRENGTHLINK IS A FITNESS LOGGING AND INFORMATIONAL TOOL. IT IS NOT A MEDICAL DEVICE AND DOES NOT DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE, INJURY, OR MEDICAL CONDITION.

Strengthlink does not provide medical diagnosis, treatment, rehabilitation, physical therapy, nutritional therapy, or emergency services.

9.2 No professional relationship

Use of Strengthlink does not create a:

• physician-patient relationship;
• clinician-patient relationship;
• therapist-patient relationship;
• dietitian-client relationship;
• coach-athlete relationship; or
• other professional or fiduciary relationship

between you and Kollossol.

9.3 Consult a qualified professional

Consult an appropriately qualified healthcare professional for medical advice, diagnosis, treatment, rehabilitation, or questions about whether an activity, exercise, diet, or training program is appropriate for you.

Seek professional guidance before beginning or materially changing an exercise or nutrition program, particularly if you have an injury, medical condition, disability, pregnancy, significant symptoms, prolonged inactivity, or other relevant risk factor.

9.4 Inherent exercise risks

Exercise, strength training, cardiovascular activity, dietary modification, and use of fitness equipment involve inherent risks, including:

• overexertion;
• falls;
• equipment failure;
• strains, sprains, and tears;
• musculoskeletal injury;
• cardiovascular events;
• loss of consciousness;
• permanent disability; and
• death.

You voluntarily assume the risks inherent in the fitness and nutrition decisions you make, except to the extent a risk cannot legally be allocated to you.

9.5 Stop when appropriate

Stop exercising and seek appropriate assistance if you experience concerning pain, dizziness, faintness, chest pain, unusual shortness of breath, sudden weakness, loss of coordination, or other symptoms that may require evaluation.

Strengthlink is not an emergency service and cannot contact emergency responders for you. In an emergency, contact the appropriate emergency service immediately.

9.6 Your training decisions

You remain solely responsible for determining:

• whether to begin, continue, modify, or stop a session;
• exercise selection;
• load and weight selection;
• repetitions and set volume;
• intensity and frequency;
• exercise technique;
• warm-up and recovery practices;
• equipment selection and inspection;
• use of spotters or safety equipment; and
• the safety of your physical environment.

Kollossol cannot observe or evaluate your health, technique, equipment, surroundings, supervision, or physical condition.

10. WES, Anatomical Visualizations, Estimates, and Reports

10.1 WES is an exertion metric

WES is an estimated exertion or effort metric derived from information available to the Service, which may include user-entered training information and subjective inputs such as perceived exertion.

WES is intended to help you review recorded training activity. It is not:

• a readiness score;
• a recovery score;
• a fatigue diagnosis;
• an injury-risk assessment;
• a medical or physiological measurement;
• a determination that you should or should not train;
• a determination that an exercise or weight is safe; or
• a substitute for professional judgment.

10.2 Anatomical and muscular-group visualizations

Strengthlink may display anatomical or muscular-group highlights based on logged training activity, generalized assumptions, and time-based recovery-window logic.

These visualizations do not directly measure:

• muscle or tissue recovery;
• inflammation;
• fatigue;
• soreness;
• strain;
• injury;
• neurological readiness;
• performance capability; or
• whether a body part is safe or unsafe to train.

A highlighted, dimmed, changed, or unhighlighted muscle group is an informational visualization—not a diagnosis, measurement, warning, clearance, or recommendation.

10.3 No prescribed training weights

Strengthlink does not prescribe or select training weights for you. Historical entries, calculations, previous-session values, estimates, or other displayed numbers are not instructions that a particular load is appropriate or safe.

You remain responsible for load selection under Section 9.6.

10.4 Estimates and calculations

Any estimated value, trend, summary, projection, comparison, or calculated output may be affected by:

• inaccurate or incomplete user entries;
• subjective inputs;
• generalized assumptions;
• missing sessions or records;
• software defects;
• rounding;
• database errors; or
• limitations in the underlying methodology.

An output should not be treated as a guaranteed representation of your health, physiology, performance, energy expenditure, nutritional intake, recovery, or future results.

10.5 User-generated reports

Reports are generated only when requested by the user. They are personal informational summaries based on user-entered information and application-generated estimates.

Reports are not:

• medical records;
• clinical reports;
• diagnostic records;
• professionally certified training records;
• independently audited records;
• insurance records;
• employment records; or
• records designed or certified for legal, regulatory, or professional decision-making.

A report may be incomplete or inaccurate. You are responsible for reviewing it before sharing or relying on it.

10.6 Recipient review

A coach, healthcare professional, or other recipient remains responsible for independently evaluating any report and deciding whether it is appropriate to rely on the information.

Kollossol does not direct or control how a recipient interprets or uses a report.

11. Privacy, Acceptance Records, and Electronic Communications

11.1 Privacy Policy

The Strengthlink Privacy Policy, made available through the Service and Kollossol’s website, describes how information is handled.

The Privacy Policy is intended to be read together with these Terms. Where a more specific in-app privacy notice applies to a particular function, that notice also applies.

11.2 Limited acceptance receipt

To create reliable evidence of acceptance, the Service may transmit and retain a limited server-side acceptance receipt. Depending on implementation and availability, the receipt may include:

• a randomly generated acceptance or installation identifier;
• the effective date and cryptographic hash of the Terms presented;
• application version and build number;
• a trusted server timestamp;
• confirmation of the adult-eligibility affirmation;
• confirmation that the arbitration notice was separately presented or acknowledged;
• the acceptance-interface revision or method;
• a general country or jurisdiction selection, without precise location;
• Google Play purchase, order, license, or entitlement evidence;
• an arbitration opt-out or rejection record; and
• acceptance of a materially revised agreement.

The acceptance receipt is not intended to contain your workout, exercise, nutrition, bodyweight, sleep, step, cardio, anatomical-model, or report content.

11.3 Local receipt identifier

The Service may store or display a corresponding receipt identifier in its Legal or About interface. You should preserve this identifier with any relevant purchase records.

11.4 Retention of contract records

Acceptance, opt-out, dispute, purchase-verification, and related legal records may be retained after you uninstall the Service or stop using it, as reasonably necessary to establish contractual rights, comply with law, prevent fraud, resolve disputes, and defend legal claims.

Retention and privacy rights are further described in the Strengthlink Privacy Policy.

11.5 Electronic records and notices

You consent to transact electronically and to receive agreements, disclosures, receipts, and notices through:

• the Service;
• Kollossol’s website;
• the email address you provide;
• Google Play; or
• another electronic method reasonably associated with the transaction.

You may save or print these Terms for your records.

A notice is considered provided when it is displayed through the Service, sent to an address you supplied, or made available through a reacceptance process, subject to mandatory law.

12. Intellectual Property

12.1 Kollossol property

The Service and its associated intellectual property are owned by or licensed to Kollossol. This includes, as applicable:

• software and source code;
• object code;
• interfaces and layouts;
• graphics and visual designs;
• text and documentation;
• databases and data structures;
• calculations and methodologies;
• the WES name, presentation, and implementation;
• anatomical-model implementations;
• report formats;
• logos, product names, and trademarks; and
• compilations, improvements, and derivative works.

12.2 No implied license

No license is granted through implication, estoppel, or otherwise except the limited license expressly granted in Section 5.

12.3 Copyright and trademark notices

You may not remove, conceal, modify, or misrepresent copyright, trademark, attribution, ownership, or other proprietary notices.

12.4 Infringement reports

A person who believes that content supplied through the Service infringes their intellectual-property rights may send a sufficiently detailed notice to:

legal@kollossol.com

The notice should identify the protected work, the allegedly infringing material, the basis of the claim, and reliable contact information.

13. Availability, Updates, Compatibility, and Support

13.1 No service-level commitment

Kollossol does not promise that the Service or any online function will be available without interruption, delay, degradation, or error.

The Service may be affected by maintenance, provider outages, device limitations, network conditions, software defects, security events, legal restrictions, or circumstances outside Kollossol’s reasonable control.

13.2 Updates

Kollossol may provide updates, patches, corrections, compatibility changes, security improvements, or feature modifications.

An update may:

• add, remove, change, or reorganize functionality;
• change device or operating-system requirements;
• require a newer Android version;
• correct or invalidate previous calculations;
• require renewed acceptance of legal terms; or
• be necessary for continued access to online functions.

You are responsible for installing supported updates made available through authorized channels.

13.3 Device compatibility

The Service may not function correctly on every device, Android version, display configuration, manufacturer modification, or unsupported environment.

A device that once supported Strengthlink may become incompatible because of operating-system, platform, security, hardware, or third-party changes.

13.4 Third-party interruptions

Nutrition searches, barcode searches, license verification, sharing destinations, and other online or third-party-dependent functions may be unavailable, delayed, restricted, modified, or discontinued without notice.

13.5 Discontinuation

Kollossol may discontinue all or part of the Service when reasonably necessary for business, security, legal, technical, or operational reasons.

This Section does not eliminate any refund, remedy, or minimum support obligation required by applicable law.

13.6 Support

General Strengthlink support is available at:

support.strengthlink@kollossol.com

Support does not include medical, nutritional, rehabilitation, or emergency advice.

14. Disclaimer of Warranties

14.1 Maximum lawful scope

The disclaimers in this Section apply only to the maximum extent permitted by law. They do not exclude warranties, guarantees, or consumer rights that cannot lawfully be excluded.

14.2 “As is” and “as available”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.”

KOLLOSSOL DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES NOT EXPRESSLY PROVIDED IN THESE TERMS, INCLUDING IMPLIED WARRANTIES OF:

• MERCHANTABILITY;
• SATISFACTORY QUALITY;
• FITNESS FOR A PARTICULAR PURPOSE;
• TITLE;
• NON-INFRINGEMENT;
• ACCURACY;
• QUIET ENJOYMENT; AND
• COURSE OF DEALING OR USAGE OF TRADE.

14.3 No particular-result warranty

Kollossol does not warrant that:

• the Service will meet your personal needs;
• any calculation or visualization will be accurate;
• you will achieve a fitness, bodyweight, strength, nutritional, health, or performance result;
• the Service will identify an injury or unsafe condition;
• data will be preserved, restored, or transferable;
• the Service will be uninterrupted, error-free, or secure;
• defects will always be corrected;
• third-party information will be current or accurate; or
• the Service will remain compatible with a particular device or operating system.

14.4 No warranty created by communications

No oral or written statement by Kollossol, its representatives, support personnel, or documentation creates a warranty unless it is expressly identified as a warranty in these Terms or required by law.

15. Limitation of Liability and Indemnification

15.1 Excluded damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOLLOSSOL AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING DAMAGES ARISING FROM:

• LOST OR CORRUPTED DATA;
• LOST PROFITS OR REVENUE;
• LOSS OF USE;
• LOSS OF OPPORTUNITY;
• BUSINESS INTERRUPTION;
• DEVICE DAMAGE;
• THIRD-PARTY SERVICES;
• TRAINING, EXERCISE, NUTRITION, OR HEALTH DECISIONS;
• RELIANCE ON ESTIMATES, VISUALIZATIONS, DATABASE CONTENT, OR REPORTS; OR
• UNAUTHORIZED ACCESS TO AN INSECURE OR COMPROMISED DEVICE,

EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

15.2 Aggregate liability cap

To the maximum extent permitted by law, Kollossol’s total aggregate liability arising out of or relating to the Service, these Terms, or the relationship between you and Kollossol will not exceed the greater of:

1. the total amount you paid to acquire Strengthlink; or

2. US $100.

This cap applies collectively to all related claims and theories of liability.

15.3 Non-excludable liability

Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by law, including liability that applicable law does not permit to be limited for:

• fraud;
• fraudulent misrepresentation;
• willful misconduct;
• gross negligence, where legally non-excludable;
• death or personal injury caused by negligence, where legally non-excludable; or
• violation of non-waivable consumer rights.

15.4 Application by jurisdiction

Some jurisdictions do not permit particular warranty exclusions or liability limitations. In those jurisdictions, the exclusions and limitations apply only to the greatest extent permitted, and you retain all mandatory rights and remedies.

15.5 Limited indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Kollossol and its owners, officers, employees, contractors, and licensors from third-party claims, damages, judgments, liabilities, and reasonable legal expenses to the extent directly caused by:

• your intentional or unlawful misuse of the Service;
• content or database contributions that infringe another person’s rights;
• your unauthorized submission of another person’s information; or
• your material violation of these Terms.

You have no indemnification obligation to the extent a claim results from Kollossol’s negligence, willful misconduct, or violation of law.

Kollossol will provide reasonable notice of an indemnified claim and will not settle a claim in a manner that imposes a direct admission or nonmonetary obligation on you without your consent.

16. Dispute Resolution and Binding Individual Arbitration

Important Arbitration Notice

THIS SECTION APPLIES TO USERS RESIDING IN THE UNITED STATES OR ITS TERRITORIES. EXCEPT FOR THE LIMITED EXCEPTIONS BELOW AND USERS WHO TIMELY OPT OUT, YOU AND KOLLOSSOL AGREE TO RESOLVE COVERED DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION.

ARBITRATION DOES NOT INVOLVE A JUDGE OR JURY. COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED.

YOU AND KOLLOSSOL ALSO AGREE THAT COVERED CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE PROCEEDING.

16.1 Mandatory individualized informal resolution

Before either you or Kollossol initiates arbitration or, where arbitration does not apply, a covered lawsuit, the claimant must complete the individualized informal-resolution process in this Section.

This process does not apply to a request for emergency relief, a qualifying small-claims action, or a complaint to a government or regulatory authority.

a. Notice of Dispute

The claimant must send the other party a substantially complete, personally signed written Notice of Dispute.

A user must send the Notice to:

legal@kollossol.com

The subject line should state:

Notice of Dispute — Strengthlink

Kollossol may send a Notice through the Service, to an email or mailing address supplied by the user, or through another reasonably verifiable method.

b. Required information

A Notice of Dispute must include:

1. the claimant’s full legal name;

2. the claimant’s mailing address, email address, and telephone number;

3. the Strengthlink acceptance-receipt identifier, if reasonably available;

4. the applicable Google Play order, purchase, or entitlement identifier, if reasonably available;

5. identification of Strengthlink and the specific transaction, feature, communication, or event involved;

6. a detailed description of the relevant facts, including material dates;

7. the legal or contractual basis of the claim, if known;

8. a specific description of the individualized relief requested;

9. for a monetary demand, the amount requested and a reasonable explanation of its calculation;

10. the claimant’s personal handwritten or recognized electronic signature and the date signed; and

11. if represented, the representative’s name, organization, mailing address, email address, telephone number, applicable bar information, and a signed authorization permitting the representative to act for that claimant.

A Notice does not fail because of an immaterial error, but it must provide enough individualized information for the recipient to understand and meaningfully evaluate the claim.

c. Individualized notices

Each Notice must concern one claimant and must contain facts and requested relief specific to that claimant.

A representative may transmit Notices for multiple claimants together, but each Notice must be:

• separately completed;
• personally signed by the claimant;
• individually supported; and
• sufficiently complete to permit individualized evaluation.

Identical or materially generic allegations that do not explain an individual claimant’s circumstances do not satisfy this subsection.

d. Acknowledgment and opportunity to cure

The receiving party will acknowledge receipt within 10 business days when reasonably practicable.

If the receiving party reasonably believes the Notice is materially incomplete, it will identify the known deficiency and provide the claimant at least 30 days to correct or supplement the Notice.

The recipient’s failure to identify an immaterial error does not prevent the process from proceeding. The parties will act reasonably and in good faith rather than using technical defects to frustrate resolution.

e. Sixty-day resolution period

The parties will have 60 days after receipt of a substantially complete Notice to attempt in good faith to resolve the dispute.

During this period, the parties may exchange reasonably necessary information, discuss potential correction or relief, and make settlement proposals. Neither party is required to disclose privileged information or information that applicable law prohibits it from disclosing.

The parties may extend the 60-day period by written agreement.

f. Individual conference

At either party’s reasonable request, the parties will participate in an individualized telephone or video conference during the 60-day period.

The claimant must personally participate, even if represented. Counsel or another authorized representative may also participate.

Kollossol will participate through a representative authorized to discuss the dispute in good faith. The parties will cooperate in selecting a reasonable date and time.

Unless both parties agree, a single conference may not be used to combine disputes belonging to different claimants.

g. Tolling

Any applicable statute of limitations and contractual filing deadline will be tolled from the date the recipient receives the initial Notice until seven days after completion of the informal-resolution process.

If the recipient identifies a material omission, tolling continues if the claimant cures the omission within 30 days or another agreed period. If the claimant does not timely cure, tolling ends at the conclusion of the cure period unless the parties agree otherwise.

Nothing in this subsection prevents a party from making a filing strictly necessary to preserve a non-waivable deadline in a jurisdiction that does not recognize the agreed tolling, provided that the filing party promptly requests a stay while this process is completed.

h. Condition precedent

Completion of this individualized informal-resolution process is a condition precedent to filing or maintaining arbitration or a covered lawsuit, to the extent permitted by law.

A demand for arbitration must certify that Section 16.1 was completed and identify the date the substantially complete Notice was received.

A court of competent jurisdiction may decide whether this condition precedent has been satisfied and may stay a proceeding until the process is completed.

16.2 Agreement to arbitrate

Except for disputes identified in Section 16.4, you and Kollossol agree that any dispute, claim, or controversy arising out of or relating to:

• Strengthlink;
• these Terms;
• the Strengthlink Privacy Policy;
• purchase, payment, entitlement, or refund;
• marketing or representations concerning Strengthlink;
• personal information, privacy, or security;
• support communications;
• application features, calculations, reports, or content;
• injury, loss, or damage allegedly connected to the Service; or
• the relationship between you and Kollossol

will be resolved through binding individual arbitration.

This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1–16, and not by state laws that apply only to arbitration.

A court, rather than an arbitrator, will decide disputes concerning:

• whether an arbitration agreement was formed;
• whether a person validly accepted it;
• the existence, validity, or enforceability of this Section 16;
• compliance with Section 16.1; and
• the enforceability of the class and representative-action waiver.

The arbitrator will decide all other issues concerning the scope or application of the arbitration agreement and the merits of the dispute.

16.3 Arbitration administrator, rules, and procedures

Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules and Mediation Procedures in effect when the arbitration is filed, as modified by these Terms.

A later rule change that materially impairs a party’s substantive contractual rights will not apply without that party’s agreement.

Unless the parties agree otherwise:

• one neutral arbitrator will preside;
• virtual proceedings will be used where permitted and appropriate;
• a documents-only, telephone, or video procedure may be used when available under the AAA rules;
• any in-person proceeding will occur in a location reasonably convenient to the consumer;
• the arbitrator may permit information exchange reasonably necessary for a fair presentation of the claims and defenses;
• the arbitrator may award the same individualized relief that a court could award under applicable law; and
• the arbitrator will issue a written decision explaining the essential findings and conclusions.

Arbitration filing, administration, and arbitrator fees will be allocated under the AAA Consumer Arbitration Rules and applicable law. Kollossol will pay all amounts the AAA rules require a business to pay, including arbitrator compensation. A consumer will not be required to pay more than the consumer portion authorized by the applicable AAA fee schedule, unless an arbitrator makes a legally permissible finding of frivolousness or bad faith.

Each party will ordinarily bear its own attorneys’ fees and expenses, except where a statute, these Terms, the AAA rules, or the arbitrator’s award permits recovery.

If the AAA is unavailable for a reason unrelated to Kollossol’s failure to comply with the AAA rules or pay required fees, the parties will attempt to select another nationally recognized consumer-arbitration provider. If they cannot agree, a court may appoint an arbitrator or administrator as permitted by the Federal Arbitration Act.

If the AAA declines or stops administration because Kollossol failed to register a required clause, comply with applicable consumer-arbitration standards, or pay required business fees, the consumer may elect to pursue the claim in a court of competent jurisdiction.

16.4 Exceptions to arbitration

The following matters are not required to be arbitrated:

a. Small-claims court

Either party may bring an individual claim in a small-claims court of competent jurisdiction if the claim remains within that court’s authority and proceeds only on an individual basis.

If a small-claims case is transferred, removed, appealed, or otherwise proceeds outside the small-claims court’s authority, either party may require arbitration.

b. Government and regulatory complaints

You may communicate with or submit a complaint to a federal, state, local, or other governmental or regulatory authority. Nothing in these Terms requires prior notice to Kollossol before making such a report where the law protects or permits the report.

c. Emergency or temporary relief

Either party may request temporary or emergency judicial relief necessary to preserve the status quo, protect a court’s jurisdiction, prevent imminent unauthorized access or misuse, or prevent imminent infringement or misappropriation pending completion of arbitration.

Seeking temporary relief does not waive arbitration of the underlying dispute.

d. Non-arbitrable claims and public injunctive relief

A claim or remedy that applicable law prohibits from being arbitrated may proceed in court.

A claim for public injunctive relief that applicable law prohibits from being waived or resolved exclusively in arbitration may proceed in court to the extent required by that law, ordinarily after completion of arbitration concerning arbitrable claims.

16.5 Individual proceedings and class-action waiver

You and Kollossol agree that covered disputes will be resolved only on an individual basis.

Neither party may bring or participate in a:

• class action;
• collective action;
• consolidated action involving different claimants;
• representative action;
• private-attorney-general action seeking relief for others; or
• class or representative arbitration.

The arbitrator may not combine the claims of different individuals or award relief for anyone other than the individual claimant, unless all affected parties expressly agree in writing after the dispute arises.

If a final judicial decision holds that this waiver is unenforceable as to a particular claim or remedy, that claim or remedy will be severed and may proceed in court. The remaining claims will continue in individual arbitration.

Under no circumstances will the invalidation of this waiver authorize class, collective, consolidated, or representative arbitration without the express written agreement of both you and Kollossol.

16.6 Thirty-day right to opt out

You may opt out of Sections 16.2 through 16.5 by sending an individualized opt-out notice within 30 days after the date you first accept these Terms.

Send the notice to:

legal@kollossol.com

Use the subject line:

Arbitration Opt-Out — Strengthlink

The notice must include:

• your full name;
• an email address where you can receive confirmation;
• your acceptance-receipt identifier, if reasonably available;
• your Google Play order identifier, if reasonably available;
• a clear statement that you are opting out of the Strengthlink arbitration agreement; and
• your typed, handwritten, or recognized electronic signature and the date.

You do not need to provide a reason.

An opt-out applies only to the individual identified in the notice. An agent or representative may submit the notice, but it must include the individual user’s signed authorization.

A timely opt-out will not affect the rest of these Terms and will not result in adverse treatment. Section 16.1 will continue to apply to covered court proceedings to the extent permitted by law.

If you do not timely opt out, you will be bound by the arbitration agreement.

16.7 Survival

Section 16 survives:

• termination of these Terms;
• discontinuation or deletion of the Service;
• uninstalling the application;
• completion of a refund;
• loss of a device;
• expiration or termination of an entitlement; and
• the end of the relationship between you and Kollossol,

except where applicable law requires otherwise.

17. Governing Law and Non-U.S. Users

17.1 Governing law

The Federal Arbitration Act governs Section 16.

Except where mandatory law provides otherwise, these Terms and any dispute not governed by the Federal Arbitration Act are governed by the laws of the State of Iowa, without regard to conflict-of-law principles.

17.2 Court jurisdiction

For a dispute permitted to proceed in court, you and Kollossol consent to the personal jurisdiction of the state and federal courts serving Polk County, Iowa.

This forum selection does not prevent a consumer from bringing a claim in another court where mandatory consumer law provides a non-waivable right to do so.

17.3 Non-U.S. consumers

Sections 16.2 through 16.7 do not apply to a consumer who resides outside the United States or its territories unless:

• applicable local law permits the agreement;
• Kollossol expressly makes the agreement applicable; and
• any additional consent required by local law is obtained.

The informal process in Section 16.1 applies to non-U.S. users only to the extent permitted by local law. It will not prevent or improperly delay access to a court, tribunal, regulator, statutory remedy, or legally protected limitation period.

17.4 Mandatory consumer rights

Nothing in these Terms deprives you of mandatory protections provided by the law of your country, state, province, territory, or habitual residence.

To the extent a mandatory consumer law conflicts with:

• the Iowa choice-of-law provision;
• a warranty disclaimer;
• a liability limitation;
• a remedy limitation;
• a dispute-resolution requirement; or
• another provision of these Terms,

the mandatory law controls to the minimum extent necessary, and the remaining Terms continue to apply.

18. Changes to These Terms

18.1 Prospective changes

Kollossol may revise these Terms to reflect changes in:

• the Service;
• law or regulation;
• Google Play requirements;
• third-party services;
• security practices;
• business operations; or
• dispute-resolution procedures.

Changes will apply prospectively unless applicable law permits and fairness supports another result.

18.2 Material changes

When a change materially affects your rights or obligations, Kollossol will provide reasonable notice through the Service or another available method and will require renewed affirmative acceptance when appropriate.

A new acceptance may create a new limited acceptance receipt under Section 11.

18.3 Existing disputes

A change to these Terms will not materially alter the rules governing a dispute for which either party received a substantially complete Notice of Dispute before the change’s effective date, unless both parties agree.

18.4 Changes to arbitration

If Kollossol makes a material change to Section 16 after your initial acceptance, you may reject that change by sending notice to legal@kollossol.com within 30 days after accepting or receiving notice of the change.

A valid rejection means that the previously accepted version of Section 16 will continue to govern between you and Kollossol. Rejecting an arbitration amendment does not reject unrelated changes to the Terms.

18.5 Administrative changes

Corrections of typographical errors, updated contact details, formatting improvements, and other changes that do not materially affect legal rights may become effective when posted with an updated effective date.

19. Suspension and Termination

19.1 Termination by you

You may stop using Strengthlink at any time by uninstalling it and discontinuing access.

Uninstalling does not automatically:

• request or create a refund;
• erase information you previously exported or shared;
• delete records held by Google Play or another third party; or
• delete acceptance, purchase, security, or legal records retained by Kollossol.

19.2 Suspension or termination by Kollossol

To the extent technically available and legally permitted, Kollossol may suspend or terminate access to the Service or its online functions if:

• you materially violate these Terms;
• a purchase is refunded, reversed, charged back, or determined to be unauthorized;
• you bypass or interfere with entitlement or security controls;
• you use the Service unlawfully or fraudulently;
• continued access creates a material security, legal, or operational risk; or
• suspension or termination is required by Google Play, a governmental authority, or applicable law.

Where reasonably practicable, Kollossol will provide notice and an opportunity to cure a remediable violation.

19.3 Effect of termination

Upon termination of the license, you must stop using the Service and delete unauthorized copies.

Because Kollossol may not possess your local data, you remain responsible for deleting local application data from your device.

19.4 Surviving provisions

Sections that by their nature should survive termination will remain effective, including provisions addressing:

• ownership;
• user contributions and feedback;
• local data limitations;
• warranty disclaimers;
• liability limitations;
• indemnification;
• dispute resolution;
• governing law;
• acceptance records; and
• general contractual interpretation.

20. General Terms

20.1 Entire agreement

These Terms, together with the Strengthlink Privacy Policy and any specific notice or consent presented for a particular feature, constitute the complete agreement between you and Kollossol concerning the Service.

They supersede prior or contemporaneous statements concerning the same subject, except for an express written agreement signed by an authorized Kollossol representative.

20.2 Google Play terms

Your relationship with Google Play is governed by Google’s separate terms and policies.

If Google Play’s terms conflict with these Terms:

• Google Play’s terms govern the transaction or relationship between you and Google; and
• these Terms govern your license and relationship with Kollossol,

subject to mandatory law.

20.3 Severability

If a provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent or severed, and the remaining provisions will continue in effect.

Section 16.5 contains special severability rules governing the class and representative-action waiver.

20.4 No waiver

A party’s delay or failure to enforce a provision is not a waiver. A waiver must be express and applies only to the specific circumstance for which it was given.

20.5 Assignment

You may not assign or transfer these Terms or your license without Kollossol’s written consent.

Kollossol may assign these Terms in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, or transfer of the Service, provided the assignment does not eliminate mandatory consumer rights.

20.6 Force majeure

Kollossol is not liable for delay or failure caused by circumstances beyond its reasonable control, including natural disasters, war, civil disturbance, labor disputes, government action, utility or network failures, provider outages, cyberattacks, supply disruptions, or platform restrictions.

This provision does not exclude obligations that cannot lawfully be excluded.

20.7 No agency or fiduciary relationship

These Terms do not create a partnership, joint venture, employment, agency, fiduciary, franchise, or professional relationship between you and Kollossol.

20.8 No third-party beneficiaries

Except where expressly stated or required by applicable platform terms, these Terms do not create enforceable rights for third parties.

20.9 Interpretation

Headings are for convenience and do not limit meaning. “Including” means “including without limitation.” Singular terms include the plural where appropriate.

20.10 Controlling language

The English-language Terms control except where applicable law requires a translated agreement or gives a translated version controlling effect.

21. Contact Information

Strengthlink support

support.strengthlink@kollossol.com

Legal notices, arbitration opt-outs, and Notices of Dispute

legal@kollossol.com

Privacy questions and privacy-rights requests

privacy@kollossol.com

Company

Kollossol Technologies, LLC

Iowa, United States

kollossol.com